Providing personalized experiences is what keeps customer around, ZOHO CRM will help you do just that with power of omni channel presence, augmentation, artificial intelligence and automation.
ZOHO CRM brings greater visibility into an organization's processes, starting from the point when a lead discovers your product or service to the moment that you close them as a deal. It plays a vital role in offering a unified customer experience by facilitating personalized conversations at every stage.
Manage all your contacts and leads in a centralized database.
Capture leads from various sources and track their interactions and progress through the sales pipeline.
Create a visual representation of your sales pipeline, allowing you to track deals, move them through various stages, and forecast revenue.
Automate repetitive tasks, such as sending follow-up emails, assigning leads, and setting reminders, to improve efficiency and productivity.
Create custom workflows to automate business processes, such as lead assignment, notifications, and data updates based on triggers.
Empower your sales team with tools for managing leads, opportunities, and sales activities. Monitor sales activities, manage tasks, and track performance.
Generate customizable reports and analytics to track sales performance, measure key metrics, and make data-driven decisions.
Integrate with various third-party applications and customize the CRM to suit your specific business needs. Zoho CRM offers a marketplace with numerous extensions and integrations.
Connect your email to the CRM, allowing you to track emails, set up email templates, and send personalized messages directly from the CRM.
Engage with your customers on social media platforms and track social interactions from within the CRM.
Zia, Zoho's AI-powered sales assistant, provides insights, predictions, and suggestions to help improve sales processes and decision-making.
Access and manage your CRM on the go using Zoho CRM's mobile app, enabling you to stay connected and productive from anywhere.
