Scheduling, Take Site Photos, Material/Chemical Tracking, Monitoring Technician Performance, Service Closure with Digital Signature and OTP .
Get Free Field Force Management Mobile app!!!
In Service industry where prompt attention to the need of the customer is paramount as this could affect the health or the safety of the customers, on time allotment of resources is crucial. Quickly allocation of job is not possible if there are many services to be done across several locations. Also it is mandatory to maintain which and how much material/chemical has been used during the service.
Field force management solutions allows quickly allocation of jobs to technicians, what treatments they need to provide, what chemicals to be used and finally what tools they need to carry to complete service.
Android App guides technician to locate customer using Google map, log material usage, findings at the site, get customer feedback and digital signature after completion with OTP to customer.
Real time tracking of field force staff through geometric location ensures that services are completed, how much time has been spent at customer site, daily path how technician has traveled and leaving the customer with a satisfying experience.
Access jobs, schedule and technician mapping information
Recognize when a technician has completed a job early and assign a new job
Track technicians using Google maps
Review technician performance using customer ratings and feedback
We remind the technician when their task is about to start and when they should leave (monitoring the traffic) to avoid getting late. More Than Proof Of service ,Customize the app from the dashboard and allow your agents to add notes, images and a signature if your business demands it.
More Is BetterGet valuable insight about your customers to experience immediately after task completion. Connect with your customers by analyzing their feedback and reviews.
EVA's mobile field force management apps can be used with any Android Phone.